I needed a professional with experience, whose advice I valued, to help me put my new service menu together. At first, I was taken back, but I have to confess it was amazing to actually have all the correspondence on paper so I could keep reviewing the info. At this very moment, I am currently in the process of starting an on-line business and I wouldn’t do the communicating any other way after this time with Pam.  As a project manager, well Pam, you are all over it!  Congratulations, many have tried to organise me and you win. Normally I procrastinate over everything for so long I give up.  I feel accomplished and with so many things to get in place, I would recommend Pam to everyone who wants effective results. The highlight for me was seeing the project finalised so quickly with professional results that will take my salon to another level.  The results were amazing and left to me it would not have happened.  Thank you from the bottom of my heart.  I can’t wait to work with you again.

I love working with Pam! From our first consultation, she made me feel that she understood the frustrations I was going through.  I was at a stage in my business where I wanted to move forward but wasn't sure just how to do this. As a result of my first coaching session, Pam encouraged me to make a few simple changes regarding my product display and the clients love it.  We are selling about 20% more product. We also cleared a lot of the clutter on the front counter and it amazed me, that just by making a few minor adjustments, we saw so many financial rewards.  People took us more seriously, and we presented ourselves as true dedicated professionals. I also feel better able to communicate with my staff by having a list of procedures that must be followed and so now we all do our treatments the same.  The girls are also very excited about their new reachable targets. I would highly recommend Pam for anyone wanting to build their business.

Pam, I just want to take the opportunity to thank you for your continued advice on dealing with difficult people in the workplace, and in life. As you'd know, management or rather leading isn't always an easy thing, especially when you have added pressure of work conflict, but your notes etc have greatly helped, and finally our salon is working as a much happier place, and in so, we're reaching target. Thank you again.

Dear Pam, It's 2.55am here and I am reading your last article sent to me "Just who's Running Your Business?" I couldn't go to bed not writing to tell you how helpful your notes and articles are to me.  I always print them and carry them with me, eager to keep reading them.  We always think we know many things about our business or employees, but for sure we always forget them and you remind us of them. This is just to say THANK YOU and tell you how helpful you are and I really do appreciate what you are doing.  I always follow your writings. Thanks again and all the best.