Goal Setting and Action Planning

Information to help you to develop your goals and action steps

6 Simple Steps to Conquer Overwhelm

We all feel overwhelmed at times. Too many things to do and not enough time to do them in. The real problem with overwhelm is that when it strikes, it tends to bring you to a complete stop. You just don’t know what action to take next, and so you take no action at all…

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Why Retail Sales Can Make or Break Your Salon or Spa

The fairy tale version of owning a salon or spa is that you learn your trade, start your own business, deliver outstanding treatments and gain a large and loyal clientele that will make you both rich and fulfilled.  This is the happy-ever-after version! The truth, however, is that you learn your trade, start your own…

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5 Essential Strategies to Generate More Salon Profit

I’m often asked this question by salon and spa owners, ‘How can I increase my revenue (turnover)?’. In fact, if staying in business and taking home a decent personal wage are the goals, the question should actually be ‘How can I make more profit in my business without working any harder than I already do?’…

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15 Top Tips to Get More Done in Your Spa Every Single Day

As a business coach, I regularly hear clients tell me that they simply don’t have enough time in each day to do what they need to. Whether it’s staff training, business planning, newsletter writing or something else they really don’t want to do, lack of time always seems to be the reason put forward. We…

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13 Powerful Strategies to Kick-Start Your Spa in the New Year

At the beginning of each year, most of us make a mighty dollop of personal New Year’s resolutions; get thinner, get fitter, stop smoking, drink less, or maybe it’s all of these and a few more for good measure. However, when you own a business, you often need to extend those resolutions to include new…

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7 Ways To Prepare For Your Best Salon Christmas Ever

Yes, I know. Everyone hates thinking about Christmas being just around the corner, but when you’re in the beauty business and it’s your busiest time of year, then heading in without a plan isn’t the wisest move. With a bit of time up your sleeve, you can prepare yourself properly, and that should ensure you’ll…

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Countdown to Christmas in Your Salon

Does it feel like this past year has gone by in a blink to you?  It sure does for me. But, we’re well into November and the countdown to bedlam has begun. The very last thing you think you have time for is to sit down and make a checklist of all the things you…

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Taking Your Spa from Average to Awesome

Is your salon a little average? I’m not talking about your decor, treatments or customer service, but about your ability to generate a constant, healthy profit. Your profit is the one thing that keeps you doing what you love and paying the bills. Salon owners are generally very hard workers; often the hardest workers in their own businesses. So it’s not…

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The Importance of Knowing Your Break-Even Point

In any line of business, knowing your break-even point (BEP) is critical. Contrary to popular belief, it is not just essential knowledge for startups, but for all stages of business. As a salon owner, this information is essential, as it will assist you in your day-to-day operations, as well as assessing opportunities that may come…

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Understanding Profit and Loss in Your Spa

The majority of hairdressers and beauty therapists love being creative and caring for their clients. They are passionate about their treatments and their customer service, but unfortunately, that same passion does not seem to extend to “doing the figures” in their business. It’s simply something they don’t enjoy doing, and they find it frustrating and…

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