Pam Stellema

This blog was authored by Pam Stellema

What To Do When Your New Recruit Really Sucks

Your salon has been getting busier, and so, you decide it’s time to hire an additional person to reduce the load and, hopefully, generate more revenue. After much planning and consideration, you find the ‘right’ person and offer them the job. Things look promising initially, and you breathe a big sigh of relief…and then the…

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How to Create Quality Videos for Your Salon in Just a Few Minutes

Videos are now the BIG thing for social media.  They get more views, more shares and more comments so, given all that,  it’s probably a good idea to be using them. The problem in the past has been that it’s been too time consuming and required a bit of a learning curve, and well honestly,…

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Get More Done With Less Stress – Make a List

I’ve got to say, I’m a big fan of making lists! I have all kinds of lists in my life. Grocery lists, business lists, packing lists, to-do lists and the list goes on! But seriously, making lists in your business can help you to grow in so many ways. Not only does writing something down…

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6 Simple Steps to Conquer Overwhelm

We all feel overwhelmed at times. Too many things to do and not enough time to do them in. The real problem with overwhelm is that when it strikes, it tends to bring you to a complete stop. You just don’t know what action to take next, and so you take no action at all…

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Why Retail Sales Can Make or Break Your Salon or Spa

The fairy tale version of owning a salon or spa is that you learn your trade, start your own business, deliver outstanding treatments and gain a large and loyal clientele that will make you both rich and fulfilled.  This is the happy-ever-after version! The truth, however, is that you learn your trade, start your own…

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Is It Ever Too Late To Woo Back a Missing Salon Client?

Missing Salon and Spa Clients How long is too long when it comes to trying to woo back a missing salon or spa client? That’s a really tricky question, but let’s take a look and see what can be done. To be honest, I’m all for an optimistic approach to re-activating a missing client. After…

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Let’s Talk About Your Point of Difference in the Salon & Spa Marketplace

In today’s crowded marketplace full of salons and spas, it’s more important than ever to have a Point of Difference. Today’s video from the SalonSavy Beauty Biz Group explores how to find your point of difference so you can stand out from your competitors. What’s Your Point of Difference in Your Salon or Spa Business?…

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Let’s Talk About Retail Samples in Salons & Spas

Learning how to use samples effectively in your salon and spa is essential if you don’t want to lose valuable retail sales. In this Live Video from the SalonSavy Beauty Biz Group, I talk about how samples should and should not be used to help promote and increase your retail sales.     How to…

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Let’s Talk About Client No-shows in Salons & Spas

In today’s video from the SalonSavy Beauty Biz Group, I talk about salon and spa no-shows. Not only do you need to know what to do about it when it happens, but also how to prevent is from happening whenever possible. Leave me a comment once you’ve watched the video and tell me what you…

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Let’s Talk About Staff Recruitment for Salons & Spas

In today’s video, I talk about how to effectively recruit great people for salons and spas. This video is part of my Live Chat video series that you can also find in the  SalonSavy Beauty Biz Group. I hope you enjoy it and learn something you didn’t already know!     Staff Recruitment for Salon…

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