Staff Productivity

Information to help you increase the productivity of your staff

Why Retail Sales Can Make or Break Your Salon or Spa

The fairy tale version of owning a salon or spa is that you learn your trade, start your own business, deliver outstanding treatments and gain a large and loyal clientele that will make you both rich and fulfilled.  This is the happy-ever-after version! The truth, however, is that you learn your trade, start your own…

Read the full article →

Let’s Talk About Staff Retention for Salons & Spas.

I’ve been producing some Live Videos for my Facebook Group in the past few months, SalonSavy Beauty Biz Group, and I thought I’d share them with you also in case you’re not a member of the group. In this video, I’m talking about Staff Retention – what they need from you to stay longer and…

Read the full article →

7 Ways To Prepare For Your Best Salon Christmas Ever

Yes, I know. Everyone hates thinking about Christmas being just around the corner, but when you’re in the beauty business and it’s your busiest time of year, then heading in without a plan isn’t the wisest move. With a bit of time up your sleeve, you can prepare yourself properly, and that should ensure you’ll…

Read the full article →

6 Steps to Create Your Perfect SpaTeam

Unless you’re a sole-trader and have no employees, chances are the biggest stressor you’ll have in your salon or spa comes from managing and motivating your own team members. After all, your team is responsible for providing and up-selling services, selling products, re-booking clients, and delivering outstanding customer service. All of which form the cornerstone…

Read the full article →

Countdown to Christmas in Your Salon

Does it feel like this past year has gone by in a blink to you?  It sure does for me. But, we’re well into November and the countdown to bedlam has begun. The very last thing you think you have time for is to sit down and make a checklist of all the things you…

Read the full article →

Double Your Salon Profits Through Better Client Retention

Given the choice, most salon and spa owners will jump at the opportunity to learn how to attract more clients into their business.  After all, that’s how their salons will grow, right? In fact, this isn’t the case at all. Each time I work with a new client and I ask them what their business…

Read the full article →

How to Avoid a Salon or Spa Recruitment Disaster

One of the biggest problems that many industries face, including the beauty industry, is employee turnover. When you consider the cost of advertising, recruiting, training, and development of a new employee, you can certainly see why minimising employee replacement is a great idea. To avoid this additional expense in your salon, you need to recruit…

Read the full article →

How your Communication Style is Affecting your Salon Team’s Performance

One of the top 3 issues salon owners tell me they have, is problems with the performance of their team members. I often hear the questions, “Why don’t they see what I can see?” or, “Why don’t they do it the way I’d do it?” It leaves them feeling frustrated and more than a little…

Read the full article →

Why Scrimping On Quality Could Be Costing You A Ton of Money

Good salon operators always try to maximise money in and minimise money out of their businesses. But can minimising investment on the wrong things actually be costing you potential revenue? I believe it can, and in this article, we’ll take a look at several different areas in your business where too much scrimping may be…

Read the full article →

The Art of Team Motivation

It’s a broadly known fact that every business’s success hinges on the performance of their team. Without buy in, loyalty and enthusiasm from their key team members, no business stands a chance of becoming or remaining successful. After all, it’s your team members who’re providing service to your customers on a daily basis.  therefore it’s…

Read the full article →