Staff Retention

Information to help you keep your staff

Let’s Talk About Staff Retention for Salons & Spas.

I’ve been producing some Live Videos for my Facebook Group in the past few months, SalonSavy Beauty Biz Group, and I thought I’d share them with you also in case you’re not a member of the group. In this video, I’m talking about Staff Retention – what they need from you to stay longer and…

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The (It Didn’t Have To Be) Sad Story of the Salon Owner and Her New Employee

Once upon a time, a happy salon owner realised she needs to employ a new staff member because her business is growing and she didn’t want to have to turn clients away. The very next day, a pretty young girl straight from college walked into her salon and offered her an attractive resume.  The salon…

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6 Steps to Create Your Perfect SpaTeam

Unless you’re a sole-trader and have no employees, chances are the biggest stressor you’ll have in your salon or spa comes from managing and motivating your own team members. After all, your team is responsible for providing and up-selling services, selling products, re-booking clients, and delivering outstanding customer service. All of which form the cornerstone…

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How to Avoid a Salon or Spa Recruitment Disaster

One of the biggest problems that many industries face, including the beauty industry, is employee turnover. When you consider the cost of advertising, recruiting, training, and development of a new employee, you can certainly see why minimising employee replacement is a great idea. To avoid this additional expense in your salon, you need to recruit…

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How your Communication Style is Affecting your Salon Team’s Performance

One of the top 3 issues salon owners tell me they have, is problems with the performance of their team members. I often hear the questions, “Why don’t they see what I can see?” or, “Why don’t they do it the way I’d do it?” It leaves them feeling frustrated and more than a little…

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The Art of Team Motivation

It’s a broadly known fact that every business’s success hinges on the performance of their team. Without buy in, loyalty and enthusiasm from their key team members, no business stands a chance of becoming or remaining successful. After all, it’s your team members who’re providing service to your customers on a daily basis.  therefore it’s…

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6 Actions You Can Take To Resolve Workplace Conflict In Your Salon

Conflict can and does happen in every workplace. Work should be enjoyable for everyone, and this means nipping conflict in the bud as soon as possible once it begins, or better still, preventing it altogether. Whether it’s a large multi-layered business or a small salon or spa, if there are people involved, conflicts are sure…

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How to Hire for Happiness in your Salon

Over the years, I’ve spoken to countless business owners, and the one issue that seems to haunt the majority of them is the performance of their employees. I would go as far as to say that poor employee performance would be at the top of the list of reasons why many salon owners let go…

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6 Tips on How To Become A Great Leader in Your Salon

If you own your own salon and employ others, you’ll already know that being a great leader is not something that just happens.  It’s a skill. But the good news is that like all skills, it can be learned. Why do you need great leadership skills? Well, the answer to that is pretty straightforward. If…

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Grow A Better Business with These 10 Easy Strategies

Thumbnail image for Grow A Better Business with These 10 Easy Strategies

When you decide to do something different to change your life for the better, you are said to be turning over a new leaf. It means taking the decision to make the changes necessary to turn around some aspect of your life that you are not happy with and want to improve. With the economic…

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