I have had 95% positive feed back…

by Pam Stellema

Hi Pam, On May 1st I began the new pricing.  Finally!  I have had 95% positive feed back, with a few patients surprised at the rates.  I am so pleased with your coaching emails from a world away!  You took the time(even from hospital!) to meet me where I am in my business and taught me what steps to take to get where the business needed to be.  I am experiencing the growing pains, but am confident that I am fair in my pricing and services.  When I really stopped to see all that I offer to the patient experience in comparison to other offices nearby, I come out ahead.  Being a soft-hearted personality type, I went kicking and screaming into the new rates until I did that comparison.  My husband admired your email advice and supported me throughout the changes you suggested. Thank you again, Pam. Leah

Leah K. Byrd (Clinic owner)

LMT, Therapeutic Massage, Inc., USA

2017-04-15T07:58:42+00:00

Leah K. Byrd (Clinic owner)

LMT, Therapeutic Massage, Inc., USA

Comments on this entry are closed.

Previous post:

Next post: