Why SalonSavy

Coaching for improved profit for salons and service providers

Have you ever wondered just how much further you could drive your business if you had the support of an industry expert at your fingertips?

Do you believe you would benefit from being mentored by someone who has extensive, hands on Beauty Industry experience as well as decades of accumulated business expertise?

Research has shown that salons that undertake business coaching achieve greater financial gains at a faster rate than salons that struggle along on their own with no support in place.  Not only does coaching help you to achieve your financial goals faster but it also helps to reduce business stress and anxiety caused by trying to “do it all” by yourself.

Would you like to have not only unlimited email support but also the opportunity to access this kind of knowledge personally up to twice a month in managing all areas of your business including:

  • New Client Attraction

More clients spending more money more often! Client attraction is an essential part of every business if only to keep up with the natural loss of clients through no fault of your own.

Understand how you can attract and keep new clients without it costing an arm and a leg!

  • Client Retention

Keeping the clients you have spent a great deal to attract is a must in your business.

Instead of retaining the industry standard of just 30%, learn how to keep the 70% of clients who never return after the very first visit to your salon.  Find out what is going wrong and how you can stop the loss.

  • Low Cost Marketing

Do you have an effective Loyalty and Referral program operating in your business that is doing what it is supposed to do?

Are you paying a fortune for expensive and useless advertising instead of using the gold in the database you already have?

Find out how to promote your business more effectively and spend only a fraction of what you have spent in the past by targeting the right people with the right offer at the right time.

  • Staff Selection and Retention

Almost every salon owner tells me that their employees cause them more stress and worry than any other aspect of their business. Are your staff members your biggest nightmare instead of the loyal support team you want and need?

By learning how to employ the right staff who will help you grow your business, you will dramatically reduce business stress and reach your goals faster than you would have thought possible previously.

  • Menu Creation and Pricing

Creating the right service menu and getting the pricing right can make a massive impact on the growth of your bottom line.

What should you be offering on your service menu and how should you be presenting your services in the most effective way to promote high end services?

  • Customer Service Excellence

The days when customer satisfaction was enough to retain clients in your salon is long gone.

To keep your customers loyal and returning to your business you have to be able to go well beyond offering a glass of water or a cookie with their coffee type of service.

Clients expect much more today than ever before and you now need  to learn how to create customer service excellence as the standard in your salon

  • Reducing Costs

It doesn’t really matter how much money you make in your business if it is seeping out faster than you can earn it.

By learning how to effectively reduce the unnecessary expenses in your business without impacting on quality,  you can retain much more hard earned money than ever before.

  • Increasing Retail Sales

The secret is OUT! By increasing your retail sales you can double or treble your turnover without paying a cent more in wages. Selling is a technique that can be learned and you and your staff can increase your retail sales with the right training and targets in place.

  • Increasing Service Sales

Finally, you will be able to fill the gaps in your appointment book and get the right return on investment from the wages you are paying.  Dead time is a real money waster in your business.

If you are not achieving a booking rate of 80% of more, you are wasting valuable time that could be making you greater profits – every day of the week.

  • Targets and Bonuses

Should you have them?  Do your staff members need them to achieve their best results?  Understand what they can and can’t do for your business?

Learn how to use target setting and performance bonuses in your business so that they make you more money rather than just being an added expense.

Find out what else you need to implement alongside your targets so that you achieve the kind of results you are looking for in your business.

  • Front Desk Excellence

Is your receptionist making you money or costing you money?  They can and should be the lynch pin that not only keeps your business running smoothly but also ensures that your appointment books are kept gap free, your marketing program runs without a hitch and your clients are given the best possible first impression of your business.

Learn what role your front desk person should play in building your business profits.

  • Team Leadership

A team without great leadership is just a bunch of people going nowhere fast!

Learn how to become a great leader and have your staff do the things you want them to because that is what they want too!

Great leadership can be learned and the sooner you learn it the faster you will achieve great success in your business.


By having a coach to guide and mentor you, you will always have someone that you can talk things over with – a sounding board to bounce ideas off and someone who will support and encourage you when you feel like throwing it all in.

Coaching will also provide you with a more personalised set of strategies that you will be comfortable in following through with thus ensuring continued growth

Because SalonSavy is a specialist coaching business based around the personal services industries, it has been designed to accommodate the special needs of salon owners and their staff.  This means that you can be assured of getting the best possible advice for the industry you belong to.

SalonSavy offers coaching and mentoring options to assist you, the salon owner, no matter what level of business expertise you might have.

During each coaching session, your previous month’s salon and team performance will be examined with you in depth to determine where opportunities can be found to enhance business profitability.  Training and mentoring will also be provided to ensure that you have the right business skills you need to continue to grow your business even after you have finished your coaching program.

My role as your coach, is to motivate and make you accountable for your own successful outcomes.  You will need to be sufficiently motivated to make the changes needed to achieve the outcomes you desire – through your own actions.

My form of coaching is designed to empower you, the salon owner, to learn new and innovative ways of thinking and acting, rather than to make you dependent on me as your coach.

Are you ready to:

  • Increase your profitability and grow your salon to reap true financial rewards?

  • Take faster, smarter actions to reach your goals and eliminate the confusion that most salon owners encounter?

  • Maximise your business potential and gain great focus of your and your teams needs?

  • Make success happen you way by encompassing your values, integrity and goals to make it right for you

  • Improve your life beyond what you thought it could be by gaining balance and a strong personal foundation for success

 

If you answered yes to all of these questions then you are ready to achieve more with less stress. Take a moment to check out my Salon Specific Programs.

I believe that every person who has the courage to try and live their dreams deserves the support and encouragement they need to succeed.  Because of this, I am passionate about helping Salon and Spa owners to achieve their professional goals.  As such, my role as coach and mentor is to advise, sustain and develop you so that you will thrive both financially and professionally.

I have owned and operated two very successful beauty salons, the last one being Tuscany Beauty Retreat, which is located on the beautiful Gold Coast.  This salon was built from four bare walls, a concrete floor with zero clients and grew into a very busy and profitable business over the 10 year period prior to being sold in 2005.  It is still operating successfully today.

As well as running these businesses, I have also gained extensive experience across a variety of other business types. This wide variety of experience has given me a tremendous amount of business knowledge gained at the coalface and this in turn, is what I bring to you during your coaching experience.

You get to benefit from all of the lessons I have learned and the skills I have developed which in turn will allow you to move forward in your business and sidestep many of the painful experiences small business owners encounter along the road to eventual success.

I am currently the face of SalonSavy, a specialist coaching, training and consulting resource for Salons and Spas, Suppliers and Manufacturers, and Industry Associations.  As a knowledgeable business owner, as well as an industry coach, trainer and speaker, I have helped many businesses to achieve the kind of success that they had not been able to achieve on their own.

My particular skills and achievements lie with people management and business development and I am the author of the SalonSavy PEProgram as well as the Platinum Plus and Laser Mentoring Programs.

I have also recently published my new book “3 ½ Secrets to Salon Success” which is aimed at helping salon owners tap into the synergy of the Key Performance Indicators in their salons.

With coaching from SalonSavy, you will:

  • Improve your business performance and profitability

  • Have your clients singing your praises to all of their friends and family

  • Make your team want to do better and achieve more in their professional life

  • Take control of your business and drive it forward

  • Reduce your stress levels and improve your work-life balance

 

If the thought of waiting another day to get your business back on track is unacceptable, give me a call on 0431 975 515 or 0755 296 467