Rebooking Made Easy

by Pam Stellema

Rebooking Made Easy

Module Introduction

For most of us, it’s simply human nature to resist going the ‘extra mile’ for someone else.  If we feel we don’t have to, or can’t see how we can benefit personally, chances are we won’t go there.

That’s probably how your team members see the rebooking process; just something extra that they have to find the time to do that normally results in zero recognition or reward and will only benefit the salon (read that as the boss).

 No wonder they resist the risk of being rebuffed by their clients just to make the boss happier.  But rebooking clients has many more benefits than just putting more money into the salon’s cash drawer.

Overview

Implementing successful rebooking strategies into your salon will not only increase your client retention but will also positively impact on your revenue.

This module outlines what you need to do to successfully implement this powerful business strategy in your salon.

This module includes a PDF Document outlining:

  • Why rebook?
  • The key benefits of re-booking.
  • 4 key benefits for your clients.
  • 4 key benefits for your salon.
  • 6 key benefits for your team members.
  • Getting your team on-board with re-booking.
  • 3 strategies to help your team re-book their clients more easily.
  • Developing customised rebooking scripts.
  • 3 Simple Steps to rebooking success.
  • Team training
  • Training key points

Information Pages: 24

Included resources in editable Word format are:

  1. Team Training - Script Writing
  2. Team Training - Client Compliments
  3. Team Training - Rebooking Time-frames
  4. Team Training - Rebooking Role-play

Scripts & Templates: 4

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Price: $25.00

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