Upgrades and Add-on Sales

by Pam Stellema

The Simple Secrets to Successfully Up-Selling Salon Spa Services

Module Introduction

Have you ever stopped to consider what impact a small additional service sale to each client would have on your profit margin?  It’s much greater than you probably realise.

When additional services, that cost you very little in extra product and time, are regularly provided to clients, it can result in lots of healthy profit for your business.   And who doesn’t want that?

Even a small salon or spa, with as few as 3 operators, could generate an additional $45,000+ in revenue each year simply by increasing the average client-spend by as little as $10.


You know as well as I do the value to your business when you can increase the client spend consistently. The difficult part is the 'consistently' part of the formula.

This module shows you how to introduce this highly profitable strategy into your salon in a consistent manner and add thousands of additional dollars to your revenue each month.

This module includes a PDF document outlining:

  • Why your salon or spa must up-sell services
  • 5 Secrets to Up-selling Success
  • Overcoming Employee Resistance to Selling
  • Overcoming the Major Obstacles to Sales
  • How to Conduct Effective Team Training for Up-Selling
  • Goal Setting
  • Your Leadership Role

Information Pages: 30

Included Resources in editable Word format are:

  1. Weekly Goal Setting Template by Day
  2. Master Template - Complementary Services List
  3. Team Members - Brainstorming Template
  4. Sample In-salon Sales Script
  5. Sample Booking Sales Script

Templates, List and Scripts: 5

swp_cache_timestamp: 425117

Price: $30.00

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